Responsible Gaming

Gaming Should Be Entertainment

At frappypie.com, we believe that gambling through the Star Casino app should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. If you're using gambling to make money or recover losses, it's time to seek support.

Please gamble responsibly and within your means. Set limits you can afford to lose, and stick to them.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your Australian state or territory) to access gambling services through the Star Casino app or frappypie.com.

We take age verification seriously. If you are under the legal age, please do not attempt to gamble.

Warning Signs of Problem Gambling

Do any of the following apply to you? If so, you may be developing a gambling problem:

• Chasing losses: Gambling more to try to win back money you've lost
• Hiding gambling: Keeping your gambling activity secret from family or friends
• Loss of control: Being unable to stop gambling or gambling longer than planned
• Neglecting responsibilities: Missing work, school, or family commitments to gamble
• Increasing stakes: Needing to bet more money to get the same excitement
• Borrowing to gamble: Taking loans or using credit to fund gambling
• Irritability when not gambling: Feeling anxious or irritable when you can't gamble
• Failed attempts to quit: Trying unsuccessfully to reduce or stop gambling
• Using gambling to escape: Gambling to cope with stress, depression, or anxiety
• Impact on relationships: Gambling is causing conflict with loved ones

If you recognise any of these signs, please reach out for help immediately.

Self-Help Tools & Responsible Gaming Features

Most gambling platforms, including the Star Casino app, offer tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
• Loss Limits: Set a maximum amount you're willing to lose in a session
• Betting Limits: Restrict the size of individual bets
• Reality Checks: Receive regular reminders of how long you've been playing
• Session Time Limits: Set automatic stops after a certain period of play
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts

Take advantage of these tools. They're designed to protect you.

Get Help – Support Organisations in Australia & Beyond

If you or someone you know is struggling with gambling, these organisations offer free, confidential support:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free counselling, self-assessment tools, and resources for Australians affected by problem gambling.

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free confidential support and advice for problem gamblers.
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme allowing you to block access to UK-licensed gambling websites.

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Evidence-based resources and support for problem gambling.

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  National helpline: 1-800-GAMBLER (1-800-426-2537)
  Confidential support and resources for problem gamblers and their families.

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Information and resources on responsible gambling and addiction prevention.

If You Need Help, Reach Out Today

Problem gambling is a serious issue, but help is available. If you're struggling with gambling, you don't have to face it alone. The organisations listed above offer free, confidential support.

Contact Gambling Help Online today if you're in Australia, or reach out to one of the other support services listed above.

Your wellbeing matters. Take the first step and ask for help.